Privacy Policy

Effective Date: 02-15-2025

1. Introduction

Welcome to PFMIpro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://pfmipro.com/], use our services, or access our mobile application (PFMIpro App).

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website, app, or services.

2. Information We Collect

We may collect different types of information when you use our website or mobile app:

A. Information You Provide to Us

  • Personal Data: Name, email address, phone number, billing and shipping addresses, and other details when you register for an account or purchase services.
  • Financial Data: Payment information for purchases (processed securely via third-party payment providers).
  • User Content: Information you submit, such as feedback, support requests, or messages.

B. Information Collected Automatically

  • Device Information: We may collect data about your mobile device, including model, operating system, and unique device identifiers.
  • Log Data: Our servers automatically collect information such as your IP address, browser type, app usage, and the pages visited before and after using our services.
  • Cookies and Tracking Technologies: We use cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser or device settings.

C. Mobile App-Specific Data

When you use our mobile app, we may collect additional information:

  • Mobile Device Permissions: Our app may request access to:
    • Camera & Photos (for uploading images or scanning documents)
    • Microphone (for voice input features, if applicable)
    • Location Data (if required for certain features)
    • Contacts (only with your explicit permission)
    • Storage (to save or upload files)
  • Push Notifications: We may send you notifications about updates, promotions, or service alerts. You can disable notifications in your device settings.
  • Mobile Analytics: We use tools like Google Analytics or Firebase to collect app performance and usage data to improve the experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To create and manage user accounts
  • To process transactions securely
  • To improve website and mobile app functionality
  • To personalize user experience
  • To send relevant updates, promotional offers, or security alerts
  • To monitor and prevent fraudulent activity
  • To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

  • With service providers (e.g., payment processors, analytics providers)
  • To comply with legal obligations (e.g., government requests, law enforcement)
  • In the event of a business transfer (e.g., merger, acquisition, or asset sale)

5. Data Security

We implement strong security measures to protect your data. However, no method of transmission over the internet or mobile networks is 100% secure. Please take appropriate precautions when using our services.

6. Your Privacy Rights

  • Opt-Out of Marketing Emails: You can unsubscribe from promotional emails at any time.
  • Manage Mobile Permissions: You can enable or disable app permissions in your device settings.
  • Disable Push Notifications: You can turn off push notifications through your phone’s settings.
  • Request Data Deletion: If you want to delete your account and personal data, contact us at [Insert Contact Email].

7. Children’s Privacy

Our services are not intended for children under 13. If we learn that we have collected data from a child without parental consent, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page for any changes. The updated policy will be effective from the date mentioned at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

PFMIpro
5743 Bartlett Street
Pittsburgh, PA 15217
Phone: 412.422.7200